Frequently Asked Questions
Are the prices per person or per flat?
The prices refer to the daily rates per flat.
Does the residence have a private parking space?
Yes, a free on-site parking area is offered to all guests. This is very rare for hotels in Florence, which will often charge for parking, and require you to leave your car far from the hotel.
Should the guests leave the car keys at the reception?
No, the guests do not need to leave their car keys at the reception.
What are the advantages to park at the Residence Michelangiolo?
The ease of access when you need to load or unload the car, and the freedom to come and go whenever you choose.
Pets are not allowed.
When can you check-in and-out?
You can check-in between 14.00-18.00 and check-out no later than 10.30. The arrival and the departure outside these hours is possible but must be arranged with the reception, via email or telephone.
Can you have the express check-in or check-out?
Yes, with only eight apartments there will never be a queue at reception.
On which floors are the apartments located?
We have eight apartments on three floors and they are served by a spacious elevator.
What is access like to the Residence Michelangiolo?
Parking is on-site, and close to the entrance. We have an elevator serving guests who might have apartments on the first and second floors.
Is smoking allowed in the rooms?
No smoking is allowed in Residence Michelangiolo. We welcome guests to book one of the rooms with a terrace. Guests can smoke in the garden.
Is it possible to rent a car?
We are happy to help arrange car rental, with or without a driver. Most rentals are located near Florence’s main train station.
Is there a supermarket close to the Residence?
Yes, there is a shop close-by where you can collect your essentials for your stay. We also have an Italian café and plenty of great local restaurants a short walk away. There is a laundrette too for washing clothes.
Do rooms have a nice view?
Yes, the rooms of the residence overlook the gardens surrounding the property.
Is there WiFi access?
Yes, all of our guests have unlimited free internet access.
Do the flats have TVs and telephones?
Yes, all apartments have a telephone, with one in the bathroom too! All rooms have satellite TV.
How far is the closest bus stop from the residence?
The bus stop is in Piazza Ferrucci, at about 200 metres from the residence. Services take you to the centre within 5 minutes or to the station in 10-15.
How far is the nearest train station?
The train station of Santa Maria Novella is only a ten minute bus or taxi ride or 30 minute walking from the residence.
How far is the airport?
The airport of Florence (Amerigo Vespucci) is 10 kilometers away.
Is breakfast included?
Our apartments are self-catered only. We therefore do not offer a breakfast service. We have an excellent bar close-by, if you fancy a fresh Italian café andmany types of brioches.
Is it possible to ask the reception staff to book tickets for museums?
The reception staff will be more than happy to assist you, but it’s better to let us know as early as possible the date and the time preferred, to avoid disappointment.